Support
Email Support
Email: support@bikeyard.com.auResponse time: Within 24 hours on business days (Monday–Friday)
What to Include
To help us assist you faster, please include:- Your shop name
- Your account email address
- A clear description of your question or issue
- Screenshots if relevant (especially for technical issues)
Quick Links
| Need to… | Go to… |
|---|---|
| Manage your subscription | Dashboard → Subscription |
| Update shop details | Dashboard → Shop Profile |
| Add a new bike | Dashboard → Add Bike |
| View your listings | Dashboard → My Bikes |
Feature Requests
Bike Yard is built for bike shops, and we actively listen to feedback. If there’s a feature that would make your life easier, let us know! Email your ideas to support@bikeyard.com.au with “Feature Request” in the subject line.Report an Issue
Found a bug or something not working right? Please email us with:- What you were trying to do
- What happened instead
- Your browser and device (e.g., “Chrome on Windows” or “Safari on iPhone”)
- Screenshots if possible
We’re committed to making Bike Yard the best lead generation platform for Australian bike shops. Your feedback helps us improve.