> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bikeyard.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Contact & Support
> Get help with Bike Yard - contact our support team, submit feature requests, or report issues.
Have a question, suggestion, or need help? We're here for you.
***
## Support
**Email:** [support@bikeyard.com.au](mailto:support@bikeyard.com.au)
**Response time:** Within 24 hours on business days (Monday–Friday)
***
## What to Include
To help us assist you faster, please include:
* Your shop name
* Your account email address
* A clear description of your question or issue
* Screenshots if relevant (especially for technical issues)
***
## Quick Links
| Need to... | Go to... |
| ------------------------ | -------------------------------------------------------------------------- |
| Manage your subscription | [Dashboard → Subscription](https://bikeyard.com.au/dashboard/subscription) |
| Update shop details | [Dashboard → Shop Profile](https://bikeyard.com.au/dashboard/shop-profile) |
| Add a new bike | [Dashboard → Add Bike](https://bikeyard.com.au/dashboard/add-bike) |
| View your listings | [Dashboard → My Bikes](https://bikeyard.com.au/dashboard/my-bikes) |
***
## Feature Requests
Bike Yard is built for bike shops, and we actively listen to feedback. If there's a feature that would make your life easier, let us know!
Email your ideas to **[support@bikeyard.com.au](mailto:support@bikeyard.com.au)** with "Feature Request" in the subject line.
***
## Report an Issue
Found a bug or something not working right? Please email us with:
1. What you were trying to do
2. What happened instead
3. Your browser and device (e.g., "Chrome on Windows" or "Safari on iPhone")
4. Screenshots if possible
***
We're committed to making Bike Yard the best lead generation platform for Australian bike shops. Your feedback helps us improve.